Return Policy

Frequently Asked QuestionsWhat can I return?You may return most new, unopened items sold and fulfilled by Amazon.co.uk within 30 days of delivery for a full refund. During the Christmas season, items dispatched by Amazon.co.uk from 1 November to 31 December may be returned until 31 January.Learn more about Return PolicyWhen will I get my refund?Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.Learn more about Refund policyDoes Amazon offer replacements or exchanges?Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Basket. Just click on “Return Items” on the left and follow the instructions.Learn more about Exchanges & Replacements